Terms & Conditions
Last updated: July 2026
These Terms and Conditions ("Terms") govern your access to and use of the Altomate Growth website (the "Site") and your enrolment in and use of our courses, programmes and services (together, the "Services"). By accessing the Site or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our Services.
1. Who we are
The Site and Services are operated by Altomate Growth ("Altomate Growth", "we", "us" or "our"). In these Terms, "you" refers to any visitor to the Site, participant in our Services, or the organisation enrolling participants.
2. Our Services
Altomate Growth provides training courses through our Academy, HRD Corp and compliance-related advisory and solutions, and informational resources published on the Site. Services may be delivered in person, online (including Remote Online Training), or on demand. We may add, modify, suspend or withdraw any Service, course or Site content at any time.
3. Eligibility and registration
You agree to provide accurate, current and complete information when registering for an account or enrolling in a Service, and to keep it up to date. You are responsible for maintaining the confidentiality of your account and for all activity under it. Where you enrol employees or other individuals, you warrant that you are authorised to do so and to provide their information to us.
4. Enrolment and booking
A booking is confirmed only when we confirm it in writing and/or upon receipt of payment or HRD Corp grant approval — set your rule. Places are subject to availability. Course dates, venues, trainers and content may change, and we will give reasonable notice of material changes where practicable.
5. Fees and payment
Fees are as quoted or published at the time of booking. Unless stated otherwise, fees are exclusive of any applicable taxes, including SST, which will be charged where required by law. We may revise our fees from time to time; the fee applicable to your booking is the one confirmed at the time of enrolment.
6. HRD Corp claimable courses
Many of our courses are claimable under the Human Resource Development Corporation (HRD Corp) schemes, including HRD Corp Claimable Courses (SBL-Khas). Eligibility for, and approval of, any HRD Corp grant rests with HRD Corp and is the responsibility of the employer. We can assist with the grant application, but we do not guarantee that any grant will be approved. Grant applications must be submitted and approved in accordance with HRD Corp's prevailing rules — currently, the grant must be approved at least 14 days before training commences. Where an HRD Corp claim is not approved, is reduced, or is rejected for any reason, the course fees remain payable by the client.
7. Cancellations, postponements and refunds
We may postpone or cancel a course, or substitute a trainer, for reasons including insufficient enrolment or circumstances beyond our reasonable control. If we cancel a course, we will offer you a suitable alternative date or, where that is not possible, a refund of the fees paid for that course.
8. Intellectual property
All content on the Site and all course, training and assessment materials — including text, graphics, logos, slides, workbooks, videos and their selection and arrangement — are owned by or licensed to Altomate Growth and are protected by applicable intellectual property laws. They are provided for your own and your organisation's internal learning use only. You may not copy, reproduce, record, republish, resell, distribute or create derivative works from them without our prior written consent.
9. Acceptable use of the Site
You agree not to use the Site or Services for any unlawful purpose, to disrupt or interfere with them, to attempt to gain unauthorised access to our systems, or to scrape, harvest or reproduce Site content by automated means. We may suspend or terminate your access for any breach of these Terms.
10. General information, not professional advice
The guides, resources and other information published on the Site are provided for general information only. They are not legal, tax, accounting, financial or other professional advice, and should not be relied upon as such. Laws, rates, thresholds and regulatory requirements change, and may have changed since publication. You should verify any information against the relevant official sources and obtain advice from a qualified professional before acting on it. To the extent permitted by law, we accept no liability for any action taken, or not taken, in reliance on Site content.
11. Third-party links
The Site may contain links to third-party websites and resources. We provide these for convenience only and are not responsible for the content, products, services or privacy practices of those sites.
12. Disclaimers
The Site and Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties, express or implied, that the Site or Services will be uninterrupted, error-free, or free of harmful components, or that any particular result or outcome will be achieved.
13. Limitation of liability
To the fullest extent permitted by law, Altomate Growth shall not be liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, data or goodwill, arising out of or in connection with your use of the Site or Services. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Malaysian law.
14. Indemnity
You agree to indemnify and hold harmless Altomate Growth and its officers, employees and agents from any claims, losses, liabilities and expenses arising out of your breach of these Terms or your misuse of the Site or Services.
15. Privacy
Your use of the Site and Services is also governed by our Privacy Policy, which explains how we collect, use and safeguard your personal data.
16. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "last updated" date above. Your continued use of the Site or Services after any change constitutes your acceptance of the revised Terms.
17. Governing law
These Terms are governed by and construed in accordance with the laws of Malaysia, and you submit to the exclusive jurisdiction of the courts of Malaysia.
18. Contact us
If you have any questions about these Terms, please contact us:
- By web form: our contact page
- By email: support@altomate.io
- By WhatsApp: +6016-749 8399
- By mail: 38, 3rd Floor, Jalan Radin Anum, Bandar Baru Sri Petaling, 57000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur