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Privacy Policy — Altomate Growth
Legal

Privacy Policy

Last updated: July 2026

This Privacy Statement sets out how Altomate Growth and all its operations and business units (collectively referred to as "Altomate Growth", "us" or "we") collect, store and handle personal data (as defined below) of individuals in accordance with the Personal Data Protection Act 2010 ("PDPA") or equivalent laws and regulations of your country.

At Altomate Growth, we value your trust and are committed to protecting your personal data. By providing your personal data to us, you are consenting to this Privacy Statement and the collection, use, access, transfer, storage and processing of your personal data as described in this Privacy Statement. If you are a corporation providing personal data of third parties, you warrant and represent to Altomate Growth that you have obtained the required consent of the parties involved for the processing of their personal data to this Privacy Statement.

This Privacy Statement explains the following:

  • What, when and how we collect your personal data.
  • How we use your personal data.
  • When we share or disclose your personal data.
  • How we store and safeguard your personal data.
  • How long we will retain your personal data.
  • When we transfer your personal data abroad.
  • Your right to access and correct your personal data.
  • Your right to limit the use of your personal data.

Collecting your personal data

Altomate Growth collects many kinds of personal data in order to operate effectively and provide you the best products, services and experiences possible. Personal data refers to any information which relates directly or indirectly to you as a natural person. This includes any information that can be used to distinguish, identify or contact you. For the purposes of this Privacy Statement, personal data encompasses sensitive personal information which relates to information relating to your health, political opinions, religious belief, and the like.

This may include:

  • Contact information such as your name, birthdate, identification supporting documents (including NRIC or passport number), gender, nationality and race, preferred language, current private and business address, telephone or mobile phone number, fax number and email address.
  • Your credit card information and bank account details.
  • The equipment you use when accessing our products and/or services, such as your computer system and mobile devices, to help us customise the service for you.
  • The location of your computer system and mobile devices.
  • The status of the products and/or services you use.
  • Your personal interests and preferences, to help us tailor offerings of our products and/or services which would suit you best.
  • Clickstream data when you visit any of our websites, including how you interact with our services — your browser, IP address, location, cookies or other unique IDs, the pages you visit and features you use.
  • Your resume and the information therein, for our own recruitment or job-matching services.
  • Your social media account name and certain information contained therein, such as the posts or the "likes" you make.
  • Information in audio and/or video format including voice, video, closed-circuit television ("CCTV") and security recording.
  • Images including photographs.
  • Any such information as we deem necessary or appropriate from time to time in connection with your business relationship with us.

To the extent that you fully and voluntarily disclose to us any personal data of any individual, we shall assume, without independent verification, that you have obtained such individual's consent for the disclosure as well as processing of the same in accordance with this Privacy Statement.

How and when we collect may include but is not limited to when you:

  • Communicate with us online, by call, in physical hardcopy or by other available means.
  • Subscribe to a newsletter update.
  • Register, install, use or subscribe for our products and/or services.
  • Participate in any seminars, courses, workshops and certification conducted by us.
  • Participate in any of our surveys, competitions, contests or loyalty programmes.
  • Respond to marketing activities relating to our products and/or services.
  • Commence a business or employment relationship with us.
  • Visit any of our offices, or use our websites and the social media sites that engage us.
  • Lodge a complaint or provide feedback to us.
  • Are referred from other sources or third parties where you have given consent, or where otherwise lawfully permitted.

Our websites may invite you to register and provide information about yourself, which we use to personalise your experience and deliver the most suitable content. Our websites may include links to, and features that integrate with, third-party and social media sites whose privacy practices may differ from ours; we encourage you to review their privacy statements. Cookies (small text files placed on your device) may be used on some of our websites to enhance your online experience; most browsers let you refuse or accept them. Much of the information we collect from website visits is statistical and aggregate only, and not personally identifiable.

Using your personal data

Altomate Growth uses the information we collect for one or more of the following purposes:

  • To verify your identity and keep in contact with you.
  • To conduct marketing activities relating to our products and/or services.
  • To assess, process and manage your application and/or request for our products and/or services.
  • To provide, administer and manage the products and/or services you have requested, or any other business relationship we may have with you.
  • To investigate, respond to and resolve any product or service issues, billing queries, complaints or other enquiries.
  • To assess and/or verify your credit worthiness, and to detect and prevent fraudulent activities.
  • To engage in business transactions in respect of products and/or services offered and provided to you.
  • To help us monitor and improve the performance of our products and/or services, and to maintain and develop our business systems and infrastructure.
  • To enable staff training and quality assurance.
  • To notify you about benefits and changes to the features of our products and/or services.
  • To produce data, reports and statistics for use by our management.
  • To investigate, respond to, or defend claims made against or involving us, and to maintain records required for security, claims or other legal purposes.
  • To comply with legal and regulatory requirements, and for any other purposes required or permitted by any law, regulations, guidelines and/or relevant regulatory authorities.

Sharing or disclosing your personal data

As part of our operations, we may be required to disclose your personal data:

  1. To comply with the law or respond to legal process or lawful requests, including law enforcement and government agencies.
  2. To protect our rights, property or customers, including enforcing the terms governing your use of our products and/or services.
  3. To act on a good-faith belief that access or disclosure is necessary to protect the personal safety of Altomate Growth employees, customers or the public.
  4. With companies and/or organisations we have engaged to provide services on our behalf, including agents, contractors, service providers or professional advisers, who are not allowed to use it for any other purpose and must keep it confidential.
  5. As part of corporate transactions such as a merger or sale of assets.
  6. With other parties in respect of whom you have given your express or implied consent.

Where necessary to engage third-party companies, service providers or individuals to perform certain services on our behalf, you agree and consent that we may disclose and transfer your personal data to such third parties, within or outside Malaysia, including our affiliated companies; banks and financial institutions; insurance providers; administrative management companies; external and other professional advisers such as lawyers; and any statutory bodies, regulatory bodies and/or governmental authorities where legally required to do so.

Storing and safeguarding your personal data

Altomate Growth is committed to safeguarding your personal data. Personal data collected may be stored and processed in your country or any other country where Altomate Growth or its affiliates, subsidiaries or service providers maintain facilities. We use a variety of physical, organisational and technological measures and procedures to help protect your personal data from unauthorised access, processing, use or disclosure and accidental loss or unlawful destruction — for example, storing data on computer systems with limited access in controlled facilities, locked filing cabinets, restricted office access, security clearances, access on a "need to know" basis, and the use of passwords and encryption. These measures are communicated to all Altomate Growth employees and to third parties, and we enter into written agreements with organisations that process personal data on our behalf, incorporating our data-protection standards as a minimum.

Retaining your personal data

We may retain your personal data, and that of other individuals that you provide to us, for a reasonable period in accordance with commercial requirements and at all times subject to prevailing legal requirements.

Transferring your personal data abroad

It may be necessary for us to transfer your personal data outside your country if any of our affiliates, subsidiaries or service providers involved in providing part of Altomate Growth's products and/or services are located in other countries. You consent to us transferring your personal data outside your country in these instances. We take reasonable steps to ensure that any such foreign entities are contractually bound not to use your personal data for any reason other than to provide the products and/or services they are contracted to provide, and to adequately safeguard your personal data.

Right to access and correct your personal data

We can assist you to access and correct your personal data held by us. Where you wish to access your personal data in our possession, or where you are of the opinion that such data is inaccurate, incomplete, misleading or not up-to-date, you may make a request to us using the contact details provided below. We will use reasonable efforts to comply with your request within 5 working days of receiving it.

Right to limit the use of your personal data

If you do not wish your personal data to be used for marketing, you have the right to request that we stop contacting you, via the contact details provided below; your last written instructions to us will prevail. You are responsible for providing accurate and complete personal data about yourself. If you opt not to supply us with your personal data, or withdraw or limit its use, we may be unable to continue providing you with the products and/or services you have requested.

Changes to our Privacy Statement

We will occasionally update our Privacy Statement to reflect customer feedback and changes in our products and/or services. When we post changes, we will revise the "last updated" date at the top of this statement. If there are material changes, we will notify you either by prominently posting a notice before they take effect or by directly sending you a notification. We encourage you to periodically review this Privacy Statement.

How to contact us

Should you have any queries, concerns or complaints in relation to this Privacy Statement, kindly contact us: